Saturday, 21 January 2017

[Hermes] Hermes Local Delivery Man Does NOT Leave a Calling Card!!!!

Hermes Local Delivery Man Does NOT Leave a Calling Card



I do online shopping a lot.
Most of time the courier service is reliable and fast.

Recently, I have experienced most annoying service from Hermes local delivery man.

As there is no Uniqlo stores(Although it is called Uniqlo UK) in Scotland I shop online quite regularly. I really do like Uniqlo clothes but I have to say I was hesitating to order when I found out that they use Hermes for courier service.

We recently relocated about a month ago and need many things for the new house. Normally Royal mail delivery men are fine. It is the Hermes local delivery man who is an absolute banana.

A few days ago, the next door man came to us unexpectedly and handed in a parcel which left with them. My husband was initially surprised but explained as we didn't know it was there. Then we apologised for the inconvenience and thanked him.

We checked the letter box and porch floor afterwards.  Nope!! Nothing left from this man.
So I sensed intuitively that this man can be a real nightmare.

The first time I saw him , I tried to leave a parcel through the window which was open. I was inside at the time but didn't even bother to ring the bell. Then when I opened the door to received the parcel he asked me if he can use toilet and then didn't even flash after use. He was an id_t.

So before I ordered the items I was guessing how long it would take to be delivered so that I can receive it. It was posted 2 days ago and found out it would be coming earlier than I thought.

I was out most of day and just checked the tracking number just in case.
Yeah, I was right. My item has been delivered without a calling card again. (deep sigh)

So I need to check every house in the street tomorrow and find out who kindly looked after our parcel over night thinking we are impolite and lazy.

I sent an email to Hermes notifying that this local delivery man is not following the company's regulation which is stated on the their site that they should leaves clear instructions (which didn't happen already twice).

I also sent an email to Uniqlo customer service asking to assist in finding my parcel. Tomorrow is going to be another an interesting treasure hunt day. -_-;;;;;;








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